Blog
Big News from Sirius HQ: Brightrose Ventures Has Joined Our Journey
Jun 26, 2025
Sirius News
Why Human Support Still Matters: The Hidden Power Behind a Successful Customer Experience Strategy
Apr 23, 2025
If We’re Investing in AI to Modernize Customer Support, Do We Still Need Humans?
Apr 28, 2025
Is Outsourcing Customer Support Still Leveraging the Latest AI Innovation? (Spoiler: Yes—If You’re Doing It Right)
Apr 24, 2025
The Top 4 Challenges of Building AI-Powered Customer Support (and a Smarter Way to Tackle Them)
Apr 24, 2025
Why Summer Is the Smartest Time to Secure Your Retail Customer Support
Apr 25, 2025
Retail
Automation Alone Won’t Save Your Subscribers — Here’s What Will
Apr 23, 2025
Subscription
Your Support Team Wasn’t Built to Handle This — And That’s OK
Apr 23, 2025
Subscription
The Hidden Cost of Keeping CX In-House (That No One Talks About)
Apr 21, 2025
eCommerce
Why Your CX Team Breaks Every Q4 (and What to Do About It)
Apr 21, 2025
eCommerce
Retail’s Dirty Secret: You’re Overspending on Support That Can’t Scale
Apr 17, 2025
Retail
Why Your AI Isn’t Enough: The Retail CX Wake-Up Call You Didn’t Know You Needed
Apr 17, 2025
Retail
Tariffs, Turbulence, and the Support Gap: Why Sirius Support Is Built for Supply Chain Chaos
Jan 23, 2025