Thought Leadership
Wearables & Smart Glasses Are Back—Plan CX Now
Analysts expect smart glasses shipments to ramp into the tens of millions by 2029, with 2025 bringing renewed interest in AI-assisted wearables; fashion and tech partnerships are fueling a broader, privacy-conscious market. Treat 2025–2026 as the ramp: more new users, more first-time setup friction. Investors+1
Prepare your stack:
Device/app matrixing in macros; route by OS, radio, and build.
Live “time-to-human” promise during launches.
QA + content ops cadence with product and engineering.
Request a Sirius Support Regulatory Readiness Assessment to harden your time-to-human and audit evidence before your next launch.
Talk with Sirius Support about scaling customer service without adding fixed overhead.
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