Thinking about investing in customer service outsourcing? We get how stressful it can be to find the right option or service for you. You don’t want to throw money down the drain on a service you don’t need, or at the same time, choose the wrong thing and end up missing out on the level …
Customer Service Outsourcing: A Complete Guide [Updated 2023] Read More »
Many organizations have a BCP in place. It’s generally either a room, or a building somewhere, with backup power, connectivity and or hardware options. When tested against a real world scenario, e.g. the current coronavirus outbreak, or MERS, or SARS, or any number of other pathogenic or environmental disasters, they all fall prey to one …
What makes Business Contingency Plans become Epic Failures? Read More »
There will always be a place and a need for physical offices in many industries, but what the pandemic has taught companies is that remote working is a real possibility for many of their workers – IF they do it right. For workers, it’s a chance to literally explore the world, and be productive while …
Are offices becoming obsolete? Is it the perfect time to go remote? Read More »
