Our Services

What Sirius has to offer

Customer Service Support

You and your customer deserve the best customer service support there is. We strive diligently to provide exceptional customer care to you and your customer on any platform they prefer. We serve as an extension of your company! Our customer service representatives can help you save time and money while ensuring that your customers are satisfied. Our job is to provide exceptional customer service via the web and other digital channels.

Live Chat Support

Get to the bottom of your customers' issues promptly! Customers can reach out to one of our trained agents at any time. With our round-the-clock assistance, you can rely on us. Our Agent will assist your customers faster, and your conversion rate will grow more because our crew is always on hand to address their questions. We take care of some of your tickets or all! 

Technical Support

Dedicated to your brand, we learn the ins and out of your product, service, and app. It's common for customers to have questions, especially about software and app-related services. We want you to feel comfortable knowing that Sirius Support is here in every way. Our highly skilled agents will assist your customer at any time with the help of our help desk support.

Ecommerce Support

Quality customer service and support are a must for any store. High-quality agents, omnichannel presence, 24/7 availability, and flexibility are all included in our package for your e-commerce business

Support for Start Ups

We'll continue to develop with you! Build your CSR workforce without the hassle and price. Our knowledgeable and competent agents will address your customer's needs, enabling you to focus on other elements of your company. Let's keep working together to grow! It costs time and resources to put together a CSR team. We offer competitive rates, professional and highly qualified agents to serve your clients.

Seasonal Support

An unusually high volume of emails, messages, and phone calls? Not a problem! We are your outsourcing partner to whom you can "reach out" to get the job done so you can concentrate on your business operations. Forget about recruiting temporary staff! It takes too much time and costs far too much. We operate on your schedule, on your terms, all at a competitive rate.

Contact us and get comprehensive information about our different services; we are sure you will find the support that fits your needs.