Customer Service Outsourcing for Startups
Outsourcing customer service is a game-changer for startups. It’s like having your own, personal team dedicated to handling all the nitty-gritty of customer support, so you can focus on perfecting your product or service.
Customer Service Outsourcing for Startups
Outsourcing customer service is a game-changer for startups. It’s like having your own, personal team dedicated to handling all the nitty-gritty of customer support, so you can focus on perfecting your product or service.
Building a startup? We’ve got you.
Respond to
queries 24/7
Eliminating the need to stay up all hours of the day replying to support requests.
Have time to focus
on your business
As a founder, you might not have the time, expertise, or resources to manage support how you want to.
Provide
global support
Gain the ability to offer support across different time zones and in different languages.
Scaling customer service as your startup grows
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Need a fresh perspective? We can be the fresh set of eyes your startup needs. We’ve got decades of experience under our belts, so can be on hand to advise and guide you where needed. We see it as a partnership, so we’re dedicated to seeing your startup grow. Whether it’s auditing existing customer service operations and recommending improvements, integrating new processes, gathering new customer insights, or conducting research, we’ve got your back.
Born
from SaaS
4+ decades of experience in
SaaS customer support
Partners
in growth
Why outsource customer support as a startup?
As a startup, your next moves are crucial to building your business. Now it’s about perfecting your process, and product, and growing your customer base. There’s no time, or money, to waste.
When things get busy, you won’t need to stress about hiring and training more employees – we have the experience to help you scale up on the fly.
Imagine having experts who know the ropes, dealing with customer questions and issues with a friendly touch. – flexibly.
Omnichannel Customer Support Services for Startups
We do phone,
chat,
and email.
FAQs
The benefits of outsourcing customer service are endless, but especially for startups, you can:
- Keep costs down
- Avoid unnecessary risks
- Increase productivity
- Get access to adaptable research and insights
- Get access to the newest tech
- Scale and grow
- Get expert advice while you’re starting out
Out packages depend on a number of different factors:
- How much support do you need?
- What kind of support do you require?
- What are your goals?
To run a 24/7 support team internally, would likely cost you around $250k per year, which is a huge expense for a startup. But with our offer of a $250 per month subscription + a ‘per ticket price’, you’ll only be paying for it when we solve an issue.
- Revenue
- Customer growth
- Increases in support tickets for us to solve
Still don’t believe us? Need proof?
