Customer Experience

What is CX? Customer Experience Explained

If you’ve found this guide, you’re already on the right track. You’ve noticed that CX is becoming increasingly prominent across industries. From SaaS and Ecommerce businesses to startups and telecommunications businesses, CX is always going to be pivotal to a company’s success.  According to Zendesk’s CX Trends Report 2023, 80% of leaders plan to increase …

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